Hey guys, Poka Lambro has added e-bill to help our customers! E-bill is an easy convenient way to manage and pay your bill online – without the hassle of writing a check, finding a stamp, and then getting the bill to the post office on time. So go sign up for e-billing and become a paperless customer to help cut back on the mounds of paper bills you see every month… (of course you can keep getting your paper bill in the mail and just pay online...)
Now some details about e-bill and how to sign up.
-What is E-bill & how does it work?
E-bill provides you with an easy way to view and pay your Poka Lambro bill online. You can go totally paperless if you choose and instead of receiving your bill via U.S. Mail, we will send you an e-mail notification when your bill is available online. You can simply click the link in the e-mail you receive, sign in to your account, and you’re ready to view and pay your bill. Or you can click the E-bill link on our website or go to https://ebill.poka.com any time to view or pay your bill.
-How much does it cost?
Using E-bill is absolutely free. In fact, by paying your bill online you will save the cost of a stamp each month and avoid the hassle of writing a check.
-How do I sign up?Getting started is easy! Grab a copy of your telephone bill and go to www.poka.com to get registered. Click the E-bill link at the top of the page. You’ll be taken to the E-bill screen. Click “User Registration”. You’ll be taken to a screen where you will be prompted to enter the following:
Your e-mail address
Password (You’ll create an E-bill password to use for future log-ins to your E-bill account) (passwords are case sensitive)
Your account number (printed at the top, right-hand corner of your Poka Lambro bill)
Your telephone number (service i.d.)
Your security password (if you haven’t created a security password, contact our office at 800-422-2387 (passwords are case sensitive)
After you’ve entered and submitted all of the above info, you’re registered! It’s as simple as that!
-Will my paper bill still be mailed to me?
If you have elected to go paperless and checked the box to “stop receiving a paper bill” - you will no longer receive paper bills. If you ever need a paper copy, you can easily print one from the online billing site.
-How will I know when I have a new bill?You will receive an e-mail notification that a new bill is available.
-How do I pay my bill online?
The E-bill service enables you to easily pay your bill online with a major credit card or debit card.
-Is my credit/debit card information safe?
Absolutely. Your information is protected with a high level of encryption. Your credit/debit card information cannot be accessed or viewed by our staff. You can be assured that your information is safe.
-Will my bill look the same online?
Your online bill will be an exact replica of the bill you are accustomed to receiving in the mail.
